Terms of service

Welcome to Kona Coast House Of Lights Inc. By accessing or using our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. General Information

Kona Coast House Of Lights Inc. is a United States-based lighting retailer operating from:

Kona Coast House Of Lights Inc.
73-5578 Maiau St STE A
Kailua-Kona, HI 96740
United States

By using our website, you agree to comply with applicable laws and regulations governing the use of our website and online purchases.

2. Orders and Payments

  • Orders are processed securely through authorized payment providers.
  • Payment must be completed in full before an order is confirmed or shipped.
  • All prices are listed in United States Dollars (USD $) and may change without prior notice.
  • Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

3. Shipping and Delivery

  • Kona Coast House Of Lights Inc. ships only within the United States.
  • Orders are processed within 1 to 2 business days.
  • Standard delivery typically takes 3 to 7 business days.
  • Orders placed after 5:00 PM (HST) will begin processing on the next business day.
  • Free standard shipping is available on all orders.
  • Larger fixtures may ship in more than one box, and those boxes may arrive on different days.
  • Kona Coast House Of Lights Inc. is not responsible for shipping delays caused by carriers, severe weather, holidays, or other circumstances beyond our control.
  • For additional information, please refer to our Shipping Policy.

4. Returns and Refunds

  • Eligible items may be returned within 30 days of delivery.
  • Approved returns must follow the instructions outlined in our Return & Refund Policy.
  • Return shipping is free, and no restocking fees apply.
  • Refunds are processed within 7 business days after the returned item has been received and inspected.
  • Refunds are issued to the original payment method.
  • Fixtures that have been wired, mounted, or installed are not eligible for return.
  • Please refer to our Return & Refund Policy for complete details.

5. Product Information

We strive to provide accurate product descriptions, images, dimensions, specifications, and pricing. Actual colors and finishes may vary slightly due to monitor settings, lighting conditions, and individual device displays. Glass and other materials may also have variations between individual pieces.

Please review the stated dimensions, weight, bulb requirements, voltage, and other specifications before ordering. Customers are responsible for confirming that the fixture is suitable for their intended location and electrical setup.

Products are sold as described. Kona Coast House Of Lights Inc. is not responsible for damage, misuse, improper care, or alterations made after delivery.

6. Installation and Safety

Hardwired fixtures, including chandeliers, pendant lights, and wall sconces, should be installed by a qualified electrician in accordance with applicable local electrical codes.

Customers are responsible for ensuring that the ceiling, junction box, or mounting surface can safely support the weight of the fixture. Kona Coast House Of Lights Inc. is not responsible for injury, property damage, or product damage resulting from improper installation, unsuitable mounting, or use of bulbs exceeding the stated wattage rating.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, and website design, is the property of Kona Coast House Of Lights Inc. or its respective content providers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission, except where permitted by applicable law.

8. Limitation of Liability

To the extent permitted by applicable law, Kona Coast House Of Lights Inc. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Where liability cannot be excluded, our total liability is limited to the amount paid for the product giving rise to the claim, to the extent permitted by law.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated terms will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Service.

10. Governing Law

These Terms of Service and agreements for services provided by Kona Coast House Of Lights Inc. shall be governed by and construed in accordance with the laws of the State of Hawaii, United States, except where applicable law requires otherwise.

11. Contact Information

For questions regarding these Terms of Service, please contact us:

  • Store Name: Kona Coast House Of Lights Inc.
  • Phone: +1 (808) 329-0748
  • Email: support@konacoasthouseoflightsinc.com
  • Address: 73-5578 Maiau St STE A, Kailua-Kona, HI 96740, United States
  • Opening Hours: Monday - Friday: 9:00 AM to 5:00 PM (HST), Saturday: 10:00 AM to 4:00 PM (HST), Sunday: Closed
  • Time Zone: HST (Hawaii Standard Time)